The scanner does not fit in the charger.

If your scanner has a protective case, you will need to remove the plastic inserts inside of the charger.

To do this, use something (such as a paperclip) to insert into each notch (shown to the left) and gently press inward and pull the plastic insert out.

If you have any questions, please do not hesitate to contact Kris Holland, kholland@nvrinc.com.